July 14, 2020

Majority of our states and provinces have reopened, however, due to an increase in COVID19 cases in several cities, we have had to temporarily close a few of our stores for the safety of our customers and store associates. If you are planning a visit to one of our stores, please call your

Call your local store before planning a visit, and note that opening hours are likely to vary.

We care about your safety so we:

  • Sanitize the Ear Piercing station and chairs before and after each piercing
  • The piercing earrings and cartridge are pre-sterilized
  • Associates sanitize their hands
  • Single-use medical grade disposable gloves are used for each piercing
  • United States

    State
    Open Status
    AlaskaAll Stores Open
    ArizonaAll Stores Open
    ArkansasAll Stores Open
    CaliforniaSelect Stores Open
    ColoradoAll Stores Open
    ConnecticutAll Stores Open
    DelawareAll Stores Open
    FloridaAll Stores Open
    GeorgiaAll Stores Open
    HawaiiAll Stores Open
    IllinoisAll Stores Open
    IndianaAll Stores Open
    IowaAll Stores Open
    KansasAll Stores Open
    KentuckyAll Stores Open
    LouisianaAll Stores Open
    MaineAll Stores Open
    MarylandAll Stores Open
    MassachusettsAll Stores Open
    MichiganAll Stores Open
    MinnesotaAll Stores Open
    MissouriAll Stores Open
    MontanaSelect Stores Open
    NebraskaMost Stores Open
    NevadaAll Stores Open
    New HampshireAll Stores Open
    New JerseyAll Stores Open
    New MexicoAll Stores Open
    New YorkMajority of Stores Open
    North CarolinaAll Stores Open
    North DakotaAll Stores Open
    OhioAll Stores Open
    OklahomaAll Stores Open
    OregonAll Stores Open
    PennsylvaniaAll Stores Open
    South CarolinaAll Stores Open
    South DakotaAll Stores Open
    TennesseeAll Stores Open
    TexasAll Stores Open
    UtahAll Stores Open
    VirginiaAll Stores Open
    WashingtonAll Stores Open
    West VirginiaAll Stores Open
    WisconsinAll Stores Open
  • Canada

    Province
    Open Status
    AlbertaAll Stores Open
    British ColumbiaAll Stores Open
    ManitobaAll Stores Open
    Newfoundland and LabradorAll Stores Open
    Nova ScotiaAll Stores Open
    OntarioAll Stores Open

May 16 2020

Keeping Our ICING Family Safe



May 1 2020

Select stores are now open in line with state guidelines - please check with your local store before planning a visit, and note that opening hours are likely to vary.

April 3 2020

We’re in this together

We’re living in unprecedented times - every day we’re adjusting and finding ways to manage our social distancing while staying connected online. While we remain open online 24/7, we’ve made important changes to the way we fulfill your orders to safeguard our associates, and unfortunately this means we’re running behind on shipping orders. The safety of our associates is our number 1 priority, so please bear with us through this difficult time as we do our utmost to keep them safe.

The additional safety measures we’ve implemented are as recommended by the CDC and WHO, and include:

We are extremely grateful for our fulfillment teams - they are on the frontlines every day, helping to bring joy and fun directly to you, in your homes.

Thank you for your continued support and patience during this difficult time. We’re all in this together. Stay safe and well.

Xo

Icing


March 27 2020

Icing Stores, Inc. today announced additional actions being taken to respond to the challenges of the COVID-19 virus.

“We are all facing unprecedented challenges associated with the COVID-19 pandemic,” said Ryan Vero, CEO. “Over the last several weeks we have temporarily closed all of our stores worldwide, moved our corporate teams to a work-from-home environment, and changed the configuration of our distribution centers in order to practice safe physical distancing at work. As we continue to focus on the safety of our employees and communities, it has now become clear that our stores will need to remain temporarily closed until further notice.”

While Icing ecommerce and concession businesses remain unchanged, a longer period of global store closure has necessitated further action. The majority of store based associates have been placed on temporary furlough, to be recalled when stores re-open, and approximately 250 corporate office employees have also been placed on temporary furlough. In all cases, the Company is covering employee-paid healthcare premiums for up to 8 weeks to ensure those affected do not face additional hardship in accessing health benefits. In a further commitment to conserving resources, the senior leadership team will also be taking a tiered reduction in pay, with CEO Ryan Vero and board members taking a 30% pay cut.

“The decision to temporarily furlough so many of our associates was not taken lightly, but was necessary for the long-term health of our organization,” said Vero. “Our goal is to have our stores open, and our associates returning to work as soon as it is safe and advisable to do so. We are committed to one another and to our customers, and when the time arrives to re-open, we will be there, ready to serve, and ready to provide long-term career opportunities for all of our associates.”

The Company will continue to monitor this ongoing situation and provide relevant updates, relying on recommendations from the Centers for Disease Control and Prevention (CDC), the World Health Organization (WHO), and government officials, to determine when stores will reopen.


17 March 2020

Icing Stores Temporarily Closes North American Stores

Icing Stores, Inc. announced today a series of additional actions being taken to protect the safety and well-being of associates, customers and communities in response to the evolving coronavirus (COVID-19) situation.

“Our associate and customer safety and well-being are our top priority. Based on the rapid progression of the COVID-19 situation and the public health directions to slow its spread, we have made the decision to temporarily close all of our Claire’s and Icing stores in North America effective 6.00PM March 17th.” Said Ryan Vero, Chief Executive Officer, Claire’s Stores, Inc.

Icing stores will remain closed until at least March 27th, and associates will be paid for the hours they were scheduled to work during this time period. In addition, the company has instructed office based associates to work from home wherever possible.

Icing is committed to continuing to provide exceptional service through their online stores at www.claires.com and www.icing.com. Online stores will remain open and continue to fulfill orders during this time period. In addition, efforts are underway to provide additional engaging content and suggested activities via Icing's digital channels to help those also impacted by school closures.

Unfortunately store closures mean that buy online, pick-up in store orders will be delayed until our stores re-open. We apologize for the inconvenience. Please contact us with any questions at customersupport@icing.com

Sincerely,

Ryan Vero

Chief Executive Officer



10 March 2020

Information Regarding Icing's Response to Coronavirus

To All Icing Customers and Associates,

The health and safety of our customers and associates is our top priority. Outlined below are precautionary measures Icing is taking in response to the novel coronavirus (COVID-19):.

We at Icing understand the wide-ranging impact COVID-19 is having on the lives of our customers and our associates, and we extend our deepest sympathies to those who have already been affected. We will continue to monitor this situation closely, keeping the health and well-being of our customers and associates as our top priority.

Sincerely,

Ryan Vero

Chief Executive Officer