Online Customer Care

If you have a question about shopping and orders placed on our website, you may reach customer case by email at [email protected] or by phone at 1-800-898-7518

Icing Customer Support is available Monday - Friday 9 am – 6 pm CST, Saturday & Sunday 12 pm – 4 pm CST.

Store Support

For all other questions, please email [email protected] or call 1-888-252-4737. Our Store Support team is available Monday - Friday between 8:30am - 6pm CST.